Is this Neptune Luxury Resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Neptune Luxury Resort have a swimming pool?

Yes, this Neptune Luxury Resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Neptune Luxury Resort?

Best-rates for the Neptune Luxury Resort starts from $157 per night with includes Wellness Facilities, Bar, Guest Services, Entertainment, Internet, Accessibility, Business Services, Ocean View, Restaurant, Toiletries, Kitchen, Laundry, Air Conditioner, Designated Smoking Area, Sports/Activities, Breakfast, Child Friendly, Hot Tub, Pool, View, Wheelchair Accessible, Balcony/Terrace, Bedding/Linens, Spa, Parking, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Neptune Luxury Resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Neptune Luxury Resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Neptune Luxury Resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Neptune Luxury Resort?

Based on the information reported by the owner or manager, the Neptune Luxury Resort indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Neptune Luxury Resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Neptune Luxury Resort | Hotel in Kos

| 9.4 (500 Reviews) | 1 Bathroom

Mastichari Hotel | Neptune Luxury Resort

Hotel in Mastichari, Kos

Luxury hotel on the beach, with 4 outdoor pools
Spend the day catching some rays at the beach, relaxing by one of Neptune Luxury Resort's 4 outdoor swimming pools, or pampering yourself at the full-service spa.
Neptune Luxury Resort offers 569 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Kos hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

4 outdoor tennis courts and a complimentary water park with waterslides are featured at the hotel. 4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Bathrobes

Free toiletries

Hair dryer

Towels

Toilet paper

Soap

Bedroom

Free cribs/infant beds

Blackout drapes/curtains

Air conditioning

Bed sheets

Connecting rooms available

Soundproofing

Window screens

Slippers

Desk

Safe

Phone

Breakfast

Free buffet breakfast available daily 7:30 AM–10 AM

Coffee/tea in common area(s)

1 restaurant and 1 coffee shop/cafe

Room service available

2 beach bars, 2 poolside bars and 1 bar

Mini-fridge

Coffee/tea maker

Electric kettle

Parking

Wheelchair-accessible parking available

Free self parking on site

Accessibility

Wheelchair-accessible path of travel

2 on-site accessible parking spaces

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible pool

Elevator door width (inches): 51

Wheelchair-accessible public washroom

Bathroom emergency pull cord

Wheelchair-accessible parking

Activities

Scooter/moped rentals

Horse riding

Indoor pool access

Hiking/biking trails

Outdoor pool access

Windsurfing

Free water park access

Hot tub

Beach volleyball

Lifeguards on site

Bicycle rentals

Mountain biking

Windsurfing

Billiards/pool table

Arcade/game room

Sailing

Fitness classes

Children's pool

Shopping

Pilates classes

Tennis

Playground

Shopping mall

Steam room

Racquetball/squash

4 outdoor tennis courts

Sauna

Archery

4 outdoor pools

Yoga classes

Snorkeling

Mini golf

Access to nearby outdoor pool

Volleyball

Basketball

Canoeing

Fitness center

Full-service spa

Indoor pool

Access to nearby indoor pool

Entertainment

Cable/satellite channels

General

Conference center (19106 square feet of space)

24-hour business center

Meeting rooms

Computer station

Elevator

Gift shop/newsstand

ATM/banking services

Front-desk safe

Library

Lockers available

Banquet hall

Greek

English

German

Couples dining

Mosquito nets

Beach towels

Designated smoking areas (fines apply)

Guest Services

Free water park access

Snack bar/deli

In-room child care (surcharge)

Stroller

Children's toys

Arcade/game room

Children's pool

Free supervised childcare

Playground

Waterslide

4 outdoor pools

Children's games

Laundry facilities

Beach toys

Soundproofed rooms

Mini golf

Access to nearby outdoor pool

Free cribs/infant beds

Mini-fridge

Pool toys

Babysitting (surcharge)

Indoor pool

Free children's club

Access to nearby indoor pool

Hair salon

Daily housekeeping

Tennis lessons

24-hour front desk

Luggage storage

Multilingual staff

Wedding services

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Outdoors

Pool sun loungers

Beachfront location

Garden

Lifeguards on site

Beach umbrellas

Terrace

Beach loungers

Pool umbrellas

Balcony or patio

Spa

Detox wraps

Ayurvedic treatments

Massage - hot stone

Turkish bath/hammam

Massage - deep-tissue

Body wraps

Steam room

Facials

Hydrotherapy

Sauna

Body treatments

Couples treatment room(s)

11 treatment rooms

Manicures and pedicures

Reflexology

Body scrubs

Aromatherapy

Thalassotherapy

Massage/treatment rooms

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 2:00 am early check-in subject to availability express check-in available minimum check-in age: 18

Check-out

Check-out before noon express check-out available late check-out fee: eur 50.00 late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Late check-out fee: eur 50.00 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges property registration number 1471κ015a0416400 safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Emily

Oct 4, 2025 06:15:00 PM

Review Score: 10

Summary: Great hotel, really bigd

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Twin Room, Sea View Room Size: 280 square feet m² 2 Twin Beds	General IndRm-RenoRecent-Month February, Ping - 8, Number of living rooms 0, Number of bedrooms - 1, Shower only, Square meters - 26, Number of bathrooms - 1, Private bathroom, IndRm-RenoRecent-Year 2015, Square feet - 280, iPod docking station, Rainfall showerhead, Access via exterior corridors, Ocean view, Bed count minimum 2, Bed count maximum 2
Luxury Suite, 1 Bedroom Room Size: 592 square feet m² 1 King Bed	General Bidet, Number of living rooms 0, Number of bedrooms - 1, Partial ocean view, Pillow menu, Shower only, Square feet - 592, Separate bedroom, Square meters - 55, Number of bathrooms - 1, IndRm-RenoRecent-Year 2017, Private bathroom, Turndown service, Ping - 17, iPod docking station, Separate sitting area, IndRm-RenoRecent-Month December, Rainfall showerhead, Access via exterior corridors, Bed count minimum 1, Bed count maximum 1
Superior Double or Twin Room Room Size: 248 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 248, Number of bedrooms - 0, Ping - 7, Shower only, Square meters - 23, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Rainfall showerhead, Access via exterior corridors, Bed count minimum 2, Bed count maximum 2
Presidential Suite, Sea View (Meltemi) Room Size: 1830 square feet m² 3 Queen Bed and Twin Beds	General Bidet, Square meters - 170, Number of bedrooms - 2, Pillow menu, Stovetop, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Jetted bathtub, Cookware, dishware, and utensils, Private bathroom, Kitchen, Separate bathtub and shower, Turndown service, Square feet - 1830, iPod docking station, Separate sitting area, Ping - 51.43, Rainfall showerhead, Bed count maximum 3, Access via exterior corridors, Ocean view, Bed count minimum 3
Executive Apartment, 2 Bedrooms, Beachfront Room Size: 700 square feet m² 4 Twin Beds, Twin Sofa Bed and Double Bed	General Square feet - 700, Bidet, Bed count minimum 4, Ping - 19.67, Shower/tub combination, Number of bedrooms - 2, Partial ocean view, DVD player, Sofa bed, Stovetop, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Square meters - 65, Cookware, dishware, and utensils, Private bathroom, Kitchen, Turndown service, Garden view, Separate sitting area, Oven, Access via exterior corridors, Bed count maximum 4
Suite Room Size: 431 square feet m² 1 King Bed	General Number of bedrooms - 1, Ping - 12, Sofa bed, Bathtub or shower, Extra bed count 1, Number of living rooms 1, Square feet - 431, Number of bathrooms - 1, Square meters - 40, Private bathroom, Turndown service, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Deluxe Twin Room Private Pool Room Size: 312 square feet m² 3 Twin Beds and Twin Sofa Bed	General Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Square meters - 29, Shower only, Square feet - 312, Private pool, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Garden view, Rainfall showerhead, Bed count maximum 3, Access via exterior corridors, Bed count minimum 3
Superior Apartment, Beachfront Room Size: 538 square feet m² 3 Twin Beds and Twin Sofa Bed	General Shower/tub combination, Square feet - 538, Number of bedrooms - 1, Partial ocean view, DVD player, Stovetop, Number of living rooms 1, Number of bathrooms - 1, Cookware, dishware, and utensils, Private bathroom, Square meters - 50, Kitchen, No rollaway/extra beds, Ping - 15, Turndown service, Garden view, Separate sitting area, Oven, Bed count maximum 3, Access via exterior corridors, Bed count minimum 3
Executive Apartment Room Size: 700 square feet m² 4 Double Bed, Twin Beds and Double Sofa Bed	General Square feet - 700, Bidet, Bed count minimum 4, Shower/tub combination, Number of bedrooms - 2, Sofa bed, Stovetop, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Ping - 20, Square meters - 65, Cookware, dishware, and utensils, Private bathroom, Kitchen, Separate sitting area, Oven, Access via exterior corridors, Bed count maximum 4
Executive Suite Room Size: 700 square feet m² 4 Queen Bed, Large Twin Beds and Large Twin Sofa Bed	General Square feet - 700, Bed count minimum 4, Number of bedrooms - 2, Pillow menu, Shower only, Sofa bed, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Ping - 20, Square meters - 65, Private bathroom, Turndown service, Separate sitting area, Rainfall showerhead, Access via exterior corridors, Bed count maximum 4
Deluxe Twin Room Room Size: 301 square feet m² 2 Twin Beds	General Ping - 8, Number of living rooms 0, Number of bedrooms - 1, Square meters - 28, Shower only, Square feet - 301, Number of bathrooms - 1, Private bathroom, iPod docking station, Rainfall showerhead, Access via exterior corridors, Bed count minimum 2, Bed count maximum 2
Superior Apartment Room Size: 538 square feet m² 3 Twin Beds and Double Sofa Bed	General Shower/tub combination, Square feet - 538, Number of bedrooms - 1, Sofa bed, Stovetop, Separate bedroom, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 1, Cookware, dishware, and utensils, Private bathroom, Square meters - 50, Kitchen, Garden view, Ping - 15.12, Separate sitting area, Oven, Bed count maximum 3, Access via exterior corridors, Bed count minimum 3
Standard Twin Room Sea View Room Size: 205 square feet m² 2 Twin Beds	General Square feet - 205, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Shower/tub combination, Ping - 6, Square meters - 19, Sea view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Superior Twin Room sea view Room Size: 248 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 248, Number of bedrooms - 0, Ping - 7, Sea view, Shower only, Square meters - 23, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Rainfall showerhead, Access via exterior corridors, Bed count minimum 2, Bed count maximum 2
Luxury Suite, 2 Bedrooms Room Size: 1023 square feet m² 3 Twin Beds and Queen Bed	General Bidet, Number of bedrooms - 2, Pillow menu, Sea view, Ping - 28.75, Number of living rooms 1, Number of bathrooms - 2, IndRm-RenoRecent-Year 2017, Square meters - 95, Square feet - 1023, Private bathroom, Separate bathtub and shower, Turndown service, iPod docking station, Separate sitting area, IndRm-RenoRecent-Month December, Rainfall showerhead, Bed count maximum 3, Access via exterior corridors, Bed count minimum 3
Superior Family room Room Size: 495 square feet m² 4 Twin Beds	General Bed count minimum 4, Number of living rooms 0, Private bathroom, Number of bedrooms - 2, Square feet - 495, Shower only, Ping - 14, Rainfall showerhead, Square meters - 46, Access via exterior corridors, Bed count maximum 4, Number of bathrooms - 2
Standard Twin Room Room Size: 226 square feet m² 2 Twin Beds	General Raised toilet seat height (inches) - 20, Raised toilet seat height (centimeters) - 50, Square feet - 226, Number of bedrooms - 0, Wheelchair-width doorways, Ping - 6, Grab bar - near toilet, Toilet grab bar height (centimeters) - 55, No rollaway/extra beds, Doorway wheelchair width (inches) - 33, Telephone accessibility kit, Roll-in shower width (centimeters) - 85, Bed count minimum 2, Number of living rooms 0, Shower/tub combination, Raised toilet seat, Wheelchair accessible, Number of bathrooms - 1, Square meters - 21, Doorway wheelchair width (centimeters) - 83, Private bathroom, Bathroom grab bars, Toilet grab bar height (inches) - 22, Roll-in shower, Roll-in shower width (inches) - 33, Bed count maximum 2
Family Room (Deluxe) Room Size: 602 square feet m² 4 Twin Beds	General Bed count minimum 4, Square feet - 602, Number of living rooms 0, Number of bedrooms - 0, Shower only, Sofa bed, Extra bed count 1, Square meters - 56, Number of bathrooms - 2, Private bathroom, Ping - 17, Rainfall showerhead, Access via exterior corridors, Bed count maximum 4
Standard Single Room Room Size: 226 square feet m² 2 Twin Beds	General Square meters - 21, Number of living rooms 0, Square feet - 226, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Shower/tub combination, Ping - 6, Wheelchair accessible, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2